Whether you need specialized talent to complement your existing team, a partner to manage your entire ServiceNow environment, or anything in between, our delivery models are built to flex around your needs. From Staff Augmentation and Managed Services to Product Engineering and Design-Based delivery, we bring the right expertise to every engagement.
We field a highly skilled multidisciplinary team to complement & accelerate solution delivery. This includes specialty skills, temporary to permanent staffing
Short or long term managed service packages with full stack capabilities. Elements include full life-cycle from program to projects from design, development, test, production & ongoing support.
We help you imagine, define, and de-risk your solution, then build and operate it for you. These include fixed fee & scope based delivery and payment. Teams can be turn-key or part of a larger integrated team.
We help design, develop, and optimize products with Industry best practices which align to the Organization's overarching business strategy & roadmap.
We help reimagine your digital assets user experience leveraging our world class design team to accelerate tangible business outcomes.
Our engagement leverages proven accelerators, reusable frameworks, and Gen AI-powered tools to automate and optimize every phase from initial setup to continuous improvement.
We bring more than expertise to every engagement. Our ServiceNow accelerators are purpose-built tools and frameworks designed to reduce time to value, minimize risk, and drive efficiency across every phase of your journey. From initial deployment and data migration to pipeline modernization and ongoing optimization, our accelerators give your team a proven head start.
We accelerate your ServiceNow deployment using pre-configured Landing Zone templates that get your environment up and running faster. Automated RBAC, SSO, and security policy configuration ensure your platform is secure from day one, while built-in resource monitors and spend controls keep your operations running efficiently from the start.
Our data migration accelerators take the complexity out of moving to ServiceNow. Schema and stored procedure conversion toolkits streamline the technical heavy lifting, while data validation frameworks with auto-generated test cases give you confidence that your data arrives accurately and completely.
We modernize your data pipelines using pre-built dbt models and orchestration patterns that reduce build time significantly. Event-driven workflows keep your processes responsive and connected, and our Gen AI-powered transformation code generation accelerates the path from legacy systems to modern, scalable architecture.
Once you are live, we keep your ServiceNow environment performing at its best. AI-driven monitoring dashboards deliver real-time performance insights, while automated cost optimization recommendations ensure you are getting the most from your investment. Our AI virtual agent handles user support, ticket fulfillment, and knowledge management, freeing your team to focus on what matters most.
SmarTek21 offers flexible service offerings for IT and business owners. Our experts offer a combination of technology, healthcare experience, and practical solutions.
Pre-configured environment setup scripts, RBAC, SSO, and security policies
Automated legacy DDL and stored procedure translation to ServiceNow compatible syntax
Auto-generated test cases, reconciliation scripts, and validation dashboards
Reusable dbt models, Airflow DAGs, and ingestion workflows
Out of the box & custom dashboards for performance tuning, security enhancements, & audit
Optional AI chatbot for user support, service catalog, incident management, and knowledge management
AI-driven warehouse sizing, usage recommendations, and financial forecasting