Seattle Washington – June 1st, 2017 – SmarTek21 announces version 1.5 of SmartBotHub, a leading enterprise software intellibot platform and bot builder.

SmartBotHub version 1.5 builds on the v.1 launch earlier in 2017. Additional channel support is provided including all available Instant Messaging applications as well as Web and native Text channels. Increased security features and bot building tools are also now available. SmartBotHub enables enterprises to reach all customers or employees through it’s omni-channel capability. Platforms like Skype and Facebook for instance don’t enable the same transparent experience across other channels.

“I am excited about the progress our company has made in such a short period of time”, said Andy Wells, CTO of SmarTek21. “One of the key factors in successful bots is the upfront design process. We pride ourselves in doing this better than anyone in the industry given our long heritage in IT Consulting and Mobile application design”.

“Enterprises and Independent Software Vendors demand products that enable the support of as many end users as possible with cost effective and agile integration to their corporate systems and data sources all available in a Cloud Hosted, cost effective model”, said Brad Rickman, SVP of Product Marketing and Sales. SmartBotHub provides the following key feature categories to enable the design, deployment and management of the high value intellibots for the Enterprise.

• Smart Channel Manager Deploy to any RCS, IM, Web, App, Text communication channel Scale the user experience appropriately to the channels capabilities Create “omni channel” experiences
• Smart Intent Utilize NLP Utilize AI
• Smart Collaboration Share and engage with cross channel members at one time
• Smart Transaction Engine Carefully manage the intent and direction of the dialogue Avoid “out of bounds” negative experiences Auto-handle behavior options
• Smart Integration Engine Quickly connect to services Manage service changes Auto generate new connections
• Smart Subscriber Create and grow each subscribers usage profile Establish preferences and Event notifications that are important to the end user
• Smart Analytics Engine Gain usage insights and trends Feed corporate BI platforms
• Smart Secure Integrate to corporate security policies Encryption of conversation and or sensitive data Authentication rules enforcer
• Smart Builder Development portal for building/deploying bots

Contact SmarTek21 today at www.smartek21.com to learn more about this exciting new technology and how to create real value-add, not hype, in your enterprise. Also, submit your email today and we’ll send you an invite to our upcoming webinar on Bots.