1 of 20 vendors included in Gartner’s Market Guide.
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SmarTek21’s SmartBotHub conversational engagement platform creates personalized and useful interactions. It is based on each visitor’s unique intentions and objectives and provides an experience that stands apart from existing web and mobile applications—which require the user to understand how to navigate them to get the answers they seek.
Instead, SmartBotHub intelligently translates each customer’s intent, as expressed through their own language, to determine the best way to get them what they need. This goes beyond trying to mimic human-like interactions or tricking the user into thinking they are conversing with a live agent. It’s about understanding their intent and addressing it quickly and effectively.
SmartBotHub delivers more successful interactions, almost immediately. It provides users with a truly intuitive engagement where they will never experience a single click or drop down, right out of the box. Plus, SmartBotHub can be deployed where you want: on-premise or cloud-hosted, and our typical engagement can deliver measurable value in just six weeks.
With SmarTek21, you get more than an experienced team and trusted services. You also get access to our line of products, which can work together with our solutions to address the need for better self-service and access to data sources.